This privacy statement was last updated on October 19, 2025 and applies to citizens and legal permanent residents of South Africa.
In this privacy statement, we explain what we do with the data we obtain about you via https://migoafricansafaris.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 To sell or share data with a third party
1.1 To sell or share data with a third party
For this purpose we use the following data:
- A first and last name
- IP Address
Retention period
We retain this data until the service is terminated.
1.2 Contact - Through phone, mail, email and/or webforms
1.2 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- An email address
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data until the service is terminated.
1.3 To be able to comply with legal obligations
1.3 To be able to comply with legal obligations
The collection is required or authorized by the following law or court/tribunal order:
Privacy & Data Protection Policy
for 📍Migo African Safaris
Effective Date: 18 October 2025
1. Introduction
At migoafricansafaris.com we are committed to protecting the privacy and security of the personal information we collect from our clients, guests, and website visitors in Tanzania. This Policy sets out how we collect, use, store, and protect personal data in line with applicable Tanzanian laws and standards (and with reference to South Africa’s POPIA where relevant).
2. Scope
This Policy applies to:
• all personal data collected through our website, bookings, trips, tours and marketing activities;
• all data processed in Tanzania and/or of Tanzanian residents;
• interactions with both individual customers and business users.
3. Legal Framework
We comply with the following laws and regulations:
• The Electronic and Postal Communications Act, 2010 (EPOCA) — Confidentiality obligations for service providers. 
• The Cybercrimes Act, 2015 — Prohibiting illegal processing of data and interception of communications. 
• The emerging Personal Data Protection Act, 2023 (Tanzania) — establishing data protection rights and obligations. 
• Where applicable, we also reference principles similar to South Africa’s Protection of Personal Information Act (POPIA) in intent and spirit.
4. Information We Collect
We may collect the following types of personal data:
• Identity data: name, national ID/passport number, date of birth.
• Contact data: email, telephone/mobile number, postal address.
• Booking and tour preference data: safari destination, travel dates, number of guests, special requirements.
• Payment and transaction data: billing information, payment method, transaction records.
• Technical data: IP address, device/browser type, cookies and usage data via our website.
5. Purpose of Processing
We will process your personal data for the following purposes:
• To manage safari bookings, travel arrangements and customer communication.
• To send confirmation, itinerary and service updates.
• To enhance your experience (customise offers, improve our services).
• To comply with Tanzanian legal and regulatory obligations (e.g., booking/migration controls, safety regulations).
• For marketing (subject to your consent) and to keep you informed of promotions and offers.
6. Lawful Basis & Consent
• We rely on your consent when you voluntarily provide us your contact and preference data.
• We rely on contractual necessity, where processing is required to provide you with the safari service.
• We rely on legal compliance when required by Tanzanian law to retain or process certain data (for example migration/customs or safety logs).
• Where you have given marketing consent, you have the right to withdraw it at any time.
7. Data Sharing & Transfers
• We may share your personal data with trusted third-parties who assist us in the delivery of the safari (e.g., accommodation providers, local tour operators, payment processors, travel insurance partners).
• We will only transfer your data outside Tanzania where appropriate safeguards are in place and where the receiving jurisdiction has adequate protections, in line with Tanzanian law.
• We will never sell or rent your personal information to third parties for direct marketing.
8. Security & Retention
• We implement appropriate technical and organisational security measures (e.g., encryption, access controls, secure storage) to protect your data.
• We will retain your personal data only as long as necessary for the purposes listed above or to comply with legal obligations (e.g., tax, safety, lodging rules).
• When data is no longer required, it will be securely destroyed or anonymised.
9. Your Rights
Under the Tanzanian data protection framework you have the following rights:
• Access to the personal data we hold about you.
• Correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal obligations).
• Object to or restrict certain processing (e.g., direct marketing).
• If automated decision-making is used, to request human review.
To exercise these rights, please contact us at: [Insert contact email/phone].
10. Children’s Data
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children under 18. If you believe we are holding data about a child under 18, please contact us and we will delete it.
11. Cookies & Tracking
We use cookies and similar technologies to enhance your experience, analyse usage, and support our marketing. You may configure your browser to block or delete cookies but this may affect functionality.
12. Updates to This Policy
We may update this policy periodically. We will publish the updated version on our website with a revised effective date. We encourage you to check this page regularly.
13. Contact & Complaints
If you have any questions or complaints about our handling of your personal data, please contact:
Migo African Safari's
Email: info@migoafricansafaris.com
We will respond to your inquiry within 24-72 Hours.
You may also lodge a complaint with the relevant Tanzanian data protection authority once established.
For this purpose we use the following data:
- A first and last name
- An email address
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data until the service is terminated.
1.4 Compiling and analyzing statistics for website improvement.
1.4 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- A first and last name
- An email address
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data until the service is terminated.
1.5 To be able to offer personalized products and services
1.5 To be able to offer personalized products and services
For this purpose we use the following data:
- A first and last name
- An email address
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data until the service is terminated.
2. What if you don't provide us with your personal information?
If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data processing agreement with Google.Google may not use the data for any other Google services.The inclusion of full IP addresses is blocked by us.5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Regulator South Africa:P.O Box 31533,
Braamfontein,
Johannesburg,
2017
Complaints email:complaints.IR@justice.gov.za
10. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
11. Contact details
Migo African Safari's Ltd
MiGo African Safari & Tours Ltd
Nkoaranga Street, Arumeru Arusha
P.O. Box 2350 Arusha, Tanzania
Tanzania
Website: https://migoafricansafaris.com
Email: info@ex.commigoafricansafaris.com
Phone number: +255629000014
We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Meshak Gondwe
info@migoafricansafaris.com
